Q. How do purchase my order on the site?
To order your purchase:-
1. Click “Add to cart” button on the products you wish to purchase.
2. Click “Continue Shopping” to continue to add other products into the cart
or click “Checkout” to proceed your payment for the products.
3. You’ll reach a login page where you need to log in your account using
your Username and Password. If you don’t have an account created yet,
you need to register an account before you proceed your payment.
4. You’ll need to confirm your shipping address on the “Shipping Address” page and click “next” button.
5. From here, you need to select your shipping methods and click “next” button.
6. Next, you’ll need to choose your payment method then click “next” button.
7. After the steps before this have been done, You need to reconfirm your billing details and agree
on the terms and condition.
8. Click “Confirm Order” to complete the order.
Q. What are the payment methods available?
EcoQuote offers various kind of Payment Methods as shown below :-
1. Credit Cards
Via Paypal (Visa or Mastercard / American Express / Paypal Funds)
Bank : CIMB Bank
Bank Account: 8008344298
Account Name: Eco Quote Enterprise
After you made the payment, please send us the payment details of : Bank Name :
Banking Date :
Banking Time :
Banking Reference No :
Total amount you have paid :
Your Order No :
You may scan and email us the above info to Email Address :
Note: Your purchased products will not be delivered until we have this confirmation.
Q. How to change my account personal information and shipping address?
Log-in your account → Click on “Account Maintenance” → Edit your account information and Shipping address here.
Q. I forgot my Password for my account. What should I do to retrieve it?
1. Click on “Lost Password?” and fill your email that used to register the account in
2. Click Submit.
3. A verification token will be sent to you. Once you have received the token, you will be able to
choose a new password for your account.
Q. Can I cancel an existing order that have been made?
Yes, only if the order is still on pending status.
Please send an email to our customers service email at
email@example.com with the message title “Request to cancel order”
in order to inform us about the cancellation order.
– Orders that are in shipping or shipped will not be cancel.
Q. What is the product’s transaction currency?
All products transaction currency will be done in Ringgit Malaysia
Q. How long does the delivery usually takes?
Poslaju delivery usually will takes about 2 to 3 working days within Malaysia
For International Delivery / Estimated shipping times
North America: 6-11 business days
Europe: 10-15 business days
Latin America and the Caribbean: 10-15 business days
Australia, New Zealand and Oceania: 6-11 business days
North Africa and the Middle East: 10-15 business days
I’ll do my best to meet these shipping estimates but can’t guarantee them. Actual delivery time will depend on the shipping method you choose.
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original
condition, the buyer is responsible for any loss in value.
Q. I still have doubts!
Sorry that we’re unable to clear your doubts in the F.A.Q page. Please kindly
send us an email to firstname.lastname@example.org for us to clear your doubts.